How can we help?
Find answers to common questions and get support
Getting Started
- What is an eSIM?
- How to get an eSIM?
- How to check if your device supports eSIM?
- First-time setup guide
Installation & Setup
- How to install eSIM on iOS devices
- How to install eSIM on Android devices
- Device compatibility guide
- Common installation issues
Using & Managing eSIMs
- How to activate your eSIM
- How to switch between eSIMs
- How to check data usage
- How to manage multiple eSIM plans
- When does my eSIM expire?
- How to renew or top up data
Troubleshooting
- Why is my eSIM not working?
- Cannot connect to network
- eSIM activation failed
- Data not working
- Device compatibility issues
- Network coverage issues