Help Center

Cannot connect to network

If you cannot connect to network:

  • Check that your eSIM is enabled and set as the default for cellular data
  • Ensure you're in a coverage area
  • Try manually selecting a network operator in your device settings
  • Restart your device
  • Check if roaming is enabled (required for international eSIMs)
  • Verify your eSIM hasn't expired

Contact our support if the issue continues.