Legal Documents

1. Service Description

ByeOnline provides eSIM (embedded SIM) services that allow users to access mobile data services in various countries and regions. Our services include the sale, activation, and management of eSIM plans for compatible devices.

2. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information during registration and purchase
• Use the service only for lawful purposes
• Not share, resell, or transfer your eSIM to others
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Use the service in accordance with the terms of your selected plan

3. Service Availability

We strive to provide reliable service, but we do not guarantee uninterrupted or error-free service. Service availability may be affected by factors including but not limited to:

• Network coverage in your location
• Device compatibility
• Technical issues with partner networks
• Maintenance and updates

4. Usage Restrictions

You agree not to:

• Use the service for illegal activities
• Attempt to circumvent security measures
• Interfere with or disrupt the service
• Use automated systems to access the service without authorization
• Share account access with unauthorized users

5. Service Modifications and Termination

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time. We may terminate or suspend your access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

6. Limitation of Liability

To the maximum extent permitted by law, ByeOnline shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page. Your continued use of the service after such changes constitutes acceptance of the new Terms.

8. EU Product Safety and Compliance Information

ByeOnline’s website and mobile application (including the iOS app) and related digital services are provided as an eSIM management and eSIM plan sales platform. This product is a digital service and does not involve physical safety hazards. It has been developed and distributed in accordance with applicable European Union product safety and consumer protection requirements, including the General Product Safety Regulation (EU) 2023/988. Our service complies with EU rules applicable to digital products offered to consumers in the EU.

Last updated: February 5, 2025