Legal Documents
Terms of Service, Privacy Policy, Refund Policy, and Cookie Policy
Terms of Service
1. Service Description
ByeOnline provides eSIM (embedded SIM) services that allow users to access mobile data services in various countries and regions. Our services include the sale, activation, and management of eSIM plans for compatible devices.
ByeOnline is owned and operated by 12997274 Canada Inc., a Canadian corporation based in Toronto, Ontario, Canada.
2. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information during registration and purchase
- Use the service only for lawful purposes
- Not share, resell, or transfer your eSIM to others
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Use the service in accordance with the terms of your selected plan
3. Service Availability
We strive to provide reliable service, but we do not guarantee uninterrupted or error-free service. Service availability may be affected by factors including but not limited to:
- Network coverage in your location
- Device compatibility
- Technical issues with partner networks
- Maintenance and updates
4. Usage Restrictions
You agree not to:
- Use the service for illegal activities
- Attempt to circumvent security measures
- Interfere with or disrupt the service
- Use automated systems to access the service without authorization
- Share account access with unauthorized users
5. Service Modifications and Termination
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time. We may terminate or suspend your access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
6. Limitation of Liability
To the maximum extent permitted by law, ByeOnline shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.
7. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page. Your continued use of the service after such changes constitutes acceptance of the new Terms.
Last updated: November 18, 2025