Help Center

eSIM activation failed

If activation fails:

  • Verify your device supports eSIM
  • Check your internet connection - activation requires internet access
  • Ensure the QR code or activation code is correct and hasn't expired
  • Try entering the activation code manually instead of scanning
  • Restart your device and try again
  • Check if your device has available eSIM slots. Some devices have a limit on the number of eSIMs

Contact support if activation continues to fail.